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Total Nissan
 
 
What our customers are saying about us!

Below are some great testimonials from our customers and we would like to share these with you. We look forward to giving you the same great service & an experience to remember!

 

 

 

 

 

 

 

 

May '10 - Smooth Ceilings (Dualis)

"My Husband and I tool delivery of a new Nissan Dualis yesterday & wanted to let you know what a pleasure it was to deal with your staff. We have only been to the showroom a few times but each time we were greeted promptly & with a welcoming smile, something that we don't see too often these days. Sam Prior was our salesman & he is a credit to your company as he has gone out of his way to make sure that we were satisfied customers. Sam's enthusiasm & knowledge of the vehicle made our decision an easy one & he is to be commended for his professionalism. I will certainly be recommending your dealerhsip to our family & friends in the future & would like to thank your staff once more & hope that they continue to provide others with the service that we have received over the last few months."

May '10 - M. Sprunt

"I visit your showroom a couple of weeks ago, and met Sam Prior.Sam ask me what car I was interested in, and showed me a demo Nissan. I took it for a test drive. As it was, I have purchased another brand of car. But if it had been a Nissen I'd bought. It would have been from Sam. At all times this man was polite, and answered all questions, put towards him. I'd have no hesitation if any one I knew were interested in buying a Nissan, I'd recommend Sam Prior. Thank you.


Apr '10 - N. Lee (Tiida)

"Sang, I would like to thankyou for your professionalism in dealing with the purchase of my car. It must have been really trying at some stages with us in a remote area. I have has the feedback letter sent to me and I have filled in it and sent it back to Nissan. We are extremely happy with the car and the people who assisted us with our purhcase. Thank you. "

Oct '09 - P.  Wingert (Murano)

"Kaitlin, I am writing this letter to express my sincere satisfaction with your dealing and “Never to hard attitude” during my recent purchase of a Nissan Murano. This level of professionalism is unfortunately disappearing fast from this industry and rare enough to be noticed. From the selling of my old car to the delivery of the new one you both demonstrated a total commitment to the “Customer satisfaction” by providing me with an exceptional level of service that “Total Nissan” and “Access novations” should be proud of. I would certainly recommend your services to any one wishing to purchase a vehicle."

Oct '09 - S.  King (X-Trail)

"Sang, thank you for making the buying of my new car such a pleasant experience. It is people like you who restore my faith in car salesmen, I wish there was more like you, I have never been treated with that much courtesy and respect before. I must also thank the entire team, from being greeted at the door by a very pleasant man and guided to you, to the very pleasant receptionist, all the friendly chatty staff, down to the coffee maker dressed as a Finance Manager with muffins to (Thank you Max)....."

Sept '09 - Jean & Robert (Service Customer)

"Over the many years I have been dealing with Total Nissan I have been very happy and content with the service and commitment to customers and the latest help was of the most highest order. I thank everybody involved and wish all the staff of Total Nissan all the best for the future. Thanks from the bottom of our hearts."

Sept '09 - G. Binns (Maxima)

"I came to Sam initially because of his tenacity. He had been 'prospecting me' for several weeks after getting my details from your service base I would suspect. Sam has worked VERY hard to get me into one of your vehicles. I found him to be, enthusiastic, professional, polite and mature beyond his years and experience. I am also in the sales and service industry and know how hard the job can be. It is with this in mind that I felt compelled to contact you and let you know about my experience with one of your staff."

Sept '09 - A. Jagiello (Maxima & Murano)

"I write to share my experience with you regarding your staff at your dealership during my latest vehicle purchase. Purchasing a new vehicle every three years means I am no stranger to experiencing the variety of dealerships and disparate levels of service provided within each.
I was pleasantly surprised with the level of service offered by your sales staff especially the service provided by Kaitlin Willey. Kaitlin was a breath of fresh air compared to over a dozen dealerships recently visited throughout Rockingham and Perth (Both Nissan and other dealerships).... 

As a direct result of the service provided by Kaitlin we (my partner and I) found it hard not to purchase two new vehicles at the same time.... 

From a customers point of view you do have an extremely well presented and highly motivated staff, so please pass on my gratitude to Kaitlin, Brad, Emma and Vin for a pleasurable purchasing experience...."

July '09 - Z. Kellow (X-trail)

"Hi Michael, I finally got my car today - I am SO excited it looks like a totally different car and the colour is fabulous!!I'd just like to thank you personally for all your help, I wouldn't have done the deal with Total Nissan, if it wasn't for you in the first place and your great customer service on the day of transfer was second to none.Us country bumpkins are always looking for a good deal for a car, especially on the farms as we own quite a few vehciles that need upgrading! So I will be sure to mention your name."

June '09 - R. Penegar (Patrol)

"Hi Mike, I just wanted to drop you a line to say thankyou so much for all your help yesterday. I felt like Royalty and it seemed like nothing was too hard for anyone and everyone was so happy to help out. It was a really enjoyable experience. We are delighted with the car, it drove beautifully home and I even used the cruise control! The service I received from you was unreal and I felt very comfortable. Your honesty and genuineness enabled me to rest easy about this big purchase for us. I will definitely send everyone I know who is looking for a car to come and see you and I thankyou again for everything you were able to do for us."

January '09 - M. Hardy (Sonata)

"Michael, just like to say thank you for your help with the 07 Sonata I purchased from you. I’m really pleased with the car and I will definitely recommend Total Nissan to my family and friends. Garry, thanks for helping out on the price aswell. Much appreciated. All the best for 2009. Thanks again."